Privacy Policy

Last Updated: May 20, 2026

1. Introduction

Overture IT Group Inc. (“Overture”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including:

The Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec’s Law 25, where applicable
Canada’s Anti-Spam Legislation (CASL)

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use our website and services.

2. Company Information

Overture IT Group Inc.
2300 Yonge Street, Suite 1600
Toronto, Ontario M4P 1E4
Canada

Phone: 1-866-556-7525
Email: info@overturegroup.ca
Website: https://www.overturegroup.ca

3. Personal Information We Collect

We may collect the following information:

Name
Company name
Email address
Telephone number
Mailing address
IP address
Browser and device information
Website usage data
Communications and inquiry details

We only collect information necessary to provide our services, respond to inquiries, improve website functionality, or fulfill legal obligations.

4. How We Collect Information

We collect information when you:

Contact us through our website
Submit forms or inquiries
Subscribe to communications
Use our website or services
Communicate with our team

Some information is collected automatically through cookies and analytics technologies.

5. How We Use Your Information

We may use your information to:

Provide and manage services
Respond to inquiries and support requests
Improve our website and services
Communicate with you about services or updates
Maintain website security and fraud prevention
Meet legal and regulatory requirements
Send marketing communications where permitted by law

6. CASL Compliance (Marketing Communications)

Where required under Canada’s Anti-Spam Legislation (CASL), we will obtain your consent before sending commercial electronic messages.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications or by contacting us directly.

Transactional or service-related communications may still be sent where legally permitted.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Ensure website functionality
Improve website performance
Analyze website traffic and usage
Remember user preferences

Cookies may include:

Essential cookies
Analytics cookies
Performance cookies

We do not use non-essential tracking technologies without appropriate consent where required by applicable law.

Users may manage cookie preferences through browser settings or cookie consent tools provided on the website.

For Quebec users and where applicable under Law 25, non-essential cookies may require explicit consent before activation.

8. Disclosure of Personal Information

We may disclose personal information to:

Trusted service providers and vendors
IT and hosting providers
Analytics providers
Legal or regulatory authorities when required by law

We do not sell personal information.

Third-party providers are required to protect personal information and use it only for authorized purposes.

9. International Data Transfers

Your information may be processed or stored outside your province or Canada, including in jurisdictions with different privacy laws.

Where information is transferred outside Canada, we take reasonable steps to ensure appropriate safeguards are in place.

10. Data Retention

We retain personal information only as long as necessary for:

The purposes identified in this Privacy Policy
Legal, accounting, or regulatory requirements
Security and dispute resolution purposes

When no longer required, information is securely deleted or anonymized.

11. Your Privacy Rights

Subject to applicable laws, you may have the right to:

Access personal information we hold about you
Request correction of inaccurate information
Withdraw consent where applicable
Request deletion of personal information
Request information about how your data is used
File a complaint with a privacy regulator

Residents of Quebec may have additional rights under Law 25.

To exercise your rights, contact us using the information below.

12. Safeguards and Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, misuse, or loss.

However, no electronic transmission or storage method can be guaranteed 100% secure.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of those third parties.

14. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices.

Updated versions will be posted on this page with a revised “Last Updated” date.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Privacy Contact
Overture IT Group Inc.
2300 Yonge Street, Suite 1600
Toronto, Ontario M4P 1E4
Canada