New Service Improvements

Posted on: June 2nd, 2017 by Julian Lombardi
You may have noticed us to be very quiet as of late, we have been busy at the drawing board developing a new service plan for our clients and here’s why: After our first year in business, we realized that we were not truly delivering the type of service which we envisioned when we set out to start this company. While we have transitioned what was a very reactive service into proactive monitoring and management, there was still something missing. Being ...Read More

IT Project Management Basics: Planning a Project (Part 2)

Posted on: October 25th, 2016 by Julian Lombardi
  Greetings! We left off last month with the initial steps to managing a project. This month we are going to resume where we left off and move into the planning stage. We spent enough time on introductions last month so let’s just get right into it.   Determine detailed requirements By this stage you should at least have a preliminary set of requirements. From here, it is important to drill-down further and create a detailed and specific list of requirements. Now is the ...Read More

IT Project Management Basics: Initiating a Project (Part 1)

Posted on: September 13th, 2016 by Julian Lombardi
With the summer all but over and everybody returning back to their regular routines, we thought this would be a good time to get back on track with our blog posts. This month we will be starting a series of posts concerning IT project management and why it is so important. In our experience, it is often overlooked by small businesses due to the agile and sometimes fast-paced nature of these organizations. Perhaps, it is all the excitement generated by ...Read More

Knowing your Clutter feature

Posted on: July 7th, 2016 by Alex Tam
Knowing your Clutter feature. Many of you are using Microsoft’s Office 365 email service, by default it provides a helpful feature by sorting some of your less important communications into a subfolder labeled “Clutter”. Office 365 does this by keeping track of those message that you seldom read, these include emails that are automatic notifications from subscriptions or marketing related. Clutter’s algorithm differs itself from the “Junk” folder, that is still reserved for items that you have clearly labeled as such in ...Read More

Overture Group Collaborates with TechSoup Canada

Posted on: May 26th, 2016 by Julian Lombardi
  Is your non-profit located in the Greater Toronto Area, Mississauga, York or Durham Region? We have great news for you – Overture Group has teamed up with TechSoup Canada to offer comprehensive IT evaluations to non-profits located in our service area (GTA, Mississauga, York Region, and Durham Region) and we’re providing it free of cost! This offer is first come, first serve, so be sure to sign up if your non-profit is located within the service area and would like to ...Read More

How To: Choose the Right IT Provider

Posted on: April 25th, 2016 by Julian Lombardi
  Choosing the right IT provider for your business is a serious decision and shouldn’t be taken lightly. This company or individual will be responsible for the well-being of various elements critical to your organization’s operations. Let’s go over what to look for when you’re choosing an IT provider; whether it is the first time or if you are considering replacing your current provider, these tips will help you make the right decision.   Don’t let past experience ruin your opinion of IT ...Read More

How To: Remove Malware and Unwanted Programs

Posted on: April 11th, 2016 by Julian Lombardi
  Over a span of time using computers, many people find themselves in a situation where they have gained some unwanted passengers along the way. These unwanted passengers are often in the form of malware (viruses, spyware, adware, etc.) and other potentially unwanted software. What’s the harm in having these guys around? Isn’t the age old saying “the more the merrier”? Well not in this case. These pieces of software are like the troublemakers at the party of your computer journey; ...Read More

How To: 4 Easy Tips to Speed up your Computer (Windows)

Posted on: March 21st, 2016 by Julian Lombardi
  The day comes for everybody when they power up their computer, sit and wait as they watch it boot up, and realize they could have gone for a walk around the block and still be waiting. The purpose of this post is to give some easy tips that anyone can do to help speed up their computers. 1)      Remove Unused Programs We can’t even begin to count the number of computers we have worked on with hordes of unused/unwanted programs. Anything from ...Read More